At Satrang Spices, we aim to provide you with premium quality products. If you receive a damaged, defective, or incorrect item, please contact us within 3 days of delivery to request a return or exchange.

To process your request, email us at [your email address] with your order number, details, and clear photos of the product received. Our team will review your request within 48 hours and guide you through the next steps.

Returns are accepted only if the product is unused, sealed, and in original packaging. Opened or used products cannot be returned due to hygiene reasons.

Once your return is approved and the product is received, we will process your refund within 5-7 business days. Refunds are issued to the original payment method used while placing the order.

Shipping charges are non-refundable unless the return is due to our error.

We reserve the right to decline returns that do not meet our policy conditions.

For any questions regarding returns and refunds, feel free to reach out to our support team. Your satisfaction is important to us.